Reputation

Why are reviews important for local businesses?

A business’s reputation today is more about what customers are saying and less about what your business says about you. Consumers can define a business by providing real-time feedback on review sites, social media, forums, and other channels. Whether it’s raving about your business or letting everyone know they had a terrible experience, these platforms have empowered customers more than ever when it comes to branding.

Consumer feedback is now an integral part of your business marketing, so it’s important that you stay proactive. But managing a successful online reputation may seem like a daunting task for you as a business owner. Coastside Media can help in monitoring your digital profile and we can include everything to help in responding to negative reviews, amplifying positive feedback, and creating an authentic online image.