Why are reviews important for local businesses?
A business’s reputation today is more about what customers are saying and less about what the business says about themselves. Consumers are able to define a business by providing real-time feedback on review sites, social media, forums, and other channels. Whether it’s raving about a business or letting everyone know they had a terrible experience, these platforms have empowered customers more than ever when it comes to branding.
Consumer feedback is now an integral part of any businesses marketing, so it’s important that you stay proactive. But managing a successful online reputation may seem like a daunting task for a business owner. Coastside Media can help in monitoring your digital profile and we can include everything to help in responding to negative reviews, amplifying positive feedback, and creating an authentic online image.
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80 Cabrillo Hwy. N. #Q642
Half Moon Bay, CA. 94019
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